Each shirt is screen printed just for you! Each item is made on demand which means we will print and process your order within 48 hours after your order is placed. All though processing your order takes 48 hours, your shirt will be screen printed in about one week turn around time and then shipped. After the first week goes by, the shirt is shipped and should get to you within a week. Total time processed to receive your shirt can 2 weeks for orders in the USA and 3 weeks international. DO NOT EMAIL US IF 2 WEEKS HAVE NOT GONE BY PLEASE Thank you from: SUpport Team
Domestic - Regular ground mail 1 shirt = $6.50 2 shirts= $8.50 3 shirts = $12.50 4 shirts = $14.50 5 shirts = $16.50 International - Regular ground mail 1 shirt = $11.99 2 shirts = $15.99 3 shirts = $19.99 4 shirts = $22.99 5 shirts = $25.99
All orders shipping to the US will typically arrive anywhere 1 to 2 weeks business days. Please allow this time to pass before you email us asking where your order is. International shipping times vary, from 1 to 3 weeks due to customs holding shipments. Merch Addict does not ship partial orders, your order will only ship once all items are ready to be shipped. Please allow the estimated time to pass before you email us asking where your order is. Thank you
Yes, we issue tracking numbers for all domestic orders. Unfortunately, we do not offer tracking numbers for International orders. To look up the status of your order and retrieve your tracking number (if available), visit our Order Status page.
The transaction that you are seeing is a hold on your account placed by your banking institution. The information you provided did not meet the security requirements of our system and it is marked as declined by Merch Addict. Merch Addict automatically voids your transaction, for the order you attempted to place. The funds are then returned to you after the authorization expires. This process can take up to seven days to reflect on your account, the issuing bank will determine the time period. Merch Addict processing system requires that your billing address matches exactly what is on your printed bill. The city, state, and zip must match exactly what your bill states in order for a transaction to successfully process in our system.
Did we make a mistake? While it's not common, if we sent you the wrong item, size or color we'll be happy to get you the right item right away, as long as it's unwashed, unworn and undamaged. The same thing applies if your merch arrives damaged. Just let us know by using our support page or giving us a ring. Please make sure to reach out to us right away for returns, we need to start the process within 30 days of the date you receive the item. We have the right to decline any returns/exchanges at our own discretion.
If your order has not been shipped you can cancel by contacting us right away. If you'd like to cancel your order, please open a support ticket at firstname.lastname@example.org If the order has gone out to you, a stocking fee will be applied of $10.00 and you will only get partial refund.
Before you return anything you must email us to Support@MerchAddict.com and let us know that you are returning your purchased item and provide details as to why so we can process your request. If you do not email us your return MAY be denied. You may return your item if it is unwashed and unworn, but will incur a $10.00 restocking fee. You will be responsible for the cost of shipping the item back to Merch Addict and the credit you receive will be for the cost of the item(s) with the original shipping fee deducted. Returns and exchanges must be made within 14 days of the original ship date. If you received the correct item but wish to exchange it, you will also be responsible for the cost of our shipping the new item to you. Returns received without restocking and shipping reimbursement payment will not be accepted.
We ship all items via USPS unless special requested by clients via Support@MerchAddict.com. Once item is shipped to you, we will send an email confirmation with your shipping tracking number. You can visit the USPS.com website and simply enter that tracking number to keep updated on your status of delivery. Your order may take 2 to 3 weeks to arrive because we do not carry inventory. Every shirt is made after you place the order. Domestic allow 1 to 2 weeks International allow 2 to 3 weeks PLEASE DO NOT EMAIL US ASKING WHERE YOUR SHIRT IS BEFORE THE ESTIMATED ARRIVAL TIME ABOVE. Thank you from: support team
First email Support@MerchAddict.com and inform them of your order being wrong. Please include Order ID Full Name Shipping Address Email Address If you have received your order and it is wrong due to an error caused by Merc Addict (ie: You ordered a specific size or color and received a DIFFERENT item), send it back to us at the following address: Merch Addict Address Here Include the UNWASHED & UNWORN product, a note explaining the mistake, and your order number. We will send out the correct order right away and request that you please e-mail us about any problems immediately so our warehouse can be aware of the return before it arrives. Orders ONLY qualify for exchange if the incident is reported within fourteen (14) days of the items ship date. Also, the Product cannot be washed, damaged or worn to qualify for the exchange. When returning an item please ONLY send orders back via standard USPS mail. Merch Addict does NOT cover the cost of shipping that is not standard parcel post via the USPS. Merch Addict does not refund priority shipping, Delivery Confirmation, or any other additional services. Merch Addict only covers the cost of shipping if the order is a mistake made by Merch Addict . Any items that are returned due to a customer error are susceptible to a $10.00 restocking fee in addition to the cost of re-shipping and handling the item.
Contact us by sending an email to Support@MerchAddict.com
When you send us an email please try to provide as much information as possible. It helps speed up the process of finding your information and replying to you much quicker. We do not work on Saturday & Sunday. Please email us only Monday-Friday
Don't forget to provide your question or comment. We value your business, Thank you!